Privacy
Privacy Policy
This policy explains what we collect through this website and how it is used.
Last updated: October 13, 2026
Information we collect through website forms
When you use our Request Care, Referral, Careers, or Contact forms, we collect the details you choose to provide, such as your name, contact information, general description of support needed, schedule preferences, and employment background. Please provide only the information requested.
How submitted information may be used
Information is used to respond to your inquiry, discuss potential services, evaluate employment interest, coordinate referrals, and maintain internal records of communication. We do not sell your information.
Analytics and cookies
Website hosting services may process technical information such as browser type, device information, and request logs to operate and protect the website. Staff sign-in uses browser storage to maintain a session. Embedded Google Maps content may process information under Google's privacy policy. You can manage cookies and site storage through your browser settings.
Contact requests
Contact and consultation requests are routed to staff who follow up by phone, text, or email according to your preference. Submitting a form does not create a client-provider relationship or guarantee service availability.
Recruitment applications
Employment-interest submissions are reviewed for hiring purposes. Screening, verification, and eligibility requirements apply and are handled outside this website.
Referral inquiries
Professional referral inquiries are used to coordinate potential services. We ask referral sources to omit diagnoses, identification numbers, and clinical records from website forms.
Third-party service providers
This website uses Lovable and Lovable Cloud for hosting and website form storage, and email-delivery services to send application confirmations and office notifications. Information needed to provide those services may be processed by these providers. The Contact page also embeds Google Maps; Google processes information according to its own privacy policy.
Data-security limitations
We take reasonable steps to protect information, but no website or email transmission is completely secure. Ordinary website forms are not HIPAA-compliant channels. Do not submit Social Security numbers, financial account details, or complete medical records through this website.
Your choices
You may ask us to update or delete the information you submitted, decline to provide optional details, or ask us to stop contacting you. Contact us using the details below.
Policy updates
We may update this policy as our services, tools, or legal obligations change. The revised policy and its updated date will be posted on this page.
Contact information
Questions about this policy may be directed to Aura Haven Healthcare at intake@aurahavenhealthcare.com or 214-901-7365. Office address: 8330 Lyndon B Johnson Fwy, Suite B624, Dallas, TX 75243.