Skip to main content
Call us now214-901-7365

How care works

A Clear Path From First Call to Ongoing Support

Starting care should feel organized and unhurried. Here is exactly what to expect at each stage.

  1. 1

    Step 1: Contact Us

    Complete the online form or call to tell us about the individual needing support.

  2. 2

    Step 2: Initial Conversation

    Our team will discuss care needs, routines, preferences, schedule, location, and important considerations.

  3. 3

    Step 3: Personalized Assessment

    We will gather the information needed to determine whether our services are appropriate and develop a personalized plan.

  4. 4

    Step 4: Caregiver Coordination

    We will coordinate services and identify a caregiver based on availability, client needs, and compatibility.

  5. 5

    Step 5: Ongoing Communication

    We will monitor services, communicate with the client or authorized family representative, and address changing needs when appropriate.

FAQ

Questions Families Ask Most

Answers marked with a placeholder will be completed by the administrator once details are confirmed.

Emergencies: Aura Haven Healthcare does not provide emergency response through this website. Call 911 for an immediate medical or safety emergency.